The age of globalization has brought new challenges to all industries, and the food industry is no exception. The origin and safety of food products is a main concern in today’s market. It has become increasingly difficult to have proper knowledge on the production methods and origin of food products. Internationally recognized food safety measures are no longer a privilege; they have become a basic requirement for all organizations that deal with food production or service.
The implementation of a food safety management system (FSMS) is a strategic decision for ensuring the safety of food delivered to the consumer. This training course, developed by PECB, aims to help participants develop the knowledge and skills necessary to support an organization in establishing, implementing, managing, and maintaining an FSMS based on ISO 22000 and other best practices. Implementers play a key role in an organization’s ability to successfully implement and maintain an FSMS.
The training course enables you to help organizations establish processes needed to maintain the quality and safety their products and services, while adhering to all legal, regulatory, and other requirements. As part of this training course, you will learn how to establish controls that proactively prevent noncompliance and contribute to the creation of a culture of safety, integrity, transparency, and openness.
The training course is followed by the certification exam. If you pass, you can apply for the “PECB Certified ISO 22000 Lead Implementer” credential. The “PECB ISO 22000 Lead Implementer” certificate is internationally recognized. It validates your professional capabilities and competences to implement an FSMS in an organization based on the requirements of ISO 22000.
Why should attend?
Managers or consultants involved in food safety management
Expert advisors interested in mastering the implementation process of a food safety management system
Individuals responsible for maintaining conformity to the FSMS requirements in an organization
FSMS team members
Learning objectives
This training course will help you:
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an FSMS
Acknowledge the correlation between ISO 22000 and other standards and regulatory frameworks
Gain the ability to interpret the requirements of ISO 22000 in the specific context of an organization
Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an FSMS
Acquire the expertise to advise an organization in implementing FSMS best practices
Educational approach
This training course is participant-centered and contains:
Theories, approaches, and best practices used in food safety management system implementation
Lecture sessions illustrated with practical examples based on a case study that includes role-playing and discussions
Interaction between participants by means of questions and suggestions
Exercises, which are a simulation and a preview of the certification exam
Prerequisites
The main requirements for participating in this training course are a fundamental understanding of food safety concepts, a basic knowledge of ISO management system standards, as well as a general understanding of ISO 22000 and the MS implementation principles.
1: Introduction to ISO 22000 and the initiation of an FSMS
2: Implementation plan of an FSMS
3: Implementation of an FSMS
4: Performance evaluation, continual improvement, and preparation for the certification audit
5: Certification exam
The PECB Certified ISO 22000 Lead Implementer exam fully meets the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
1: Fundamental principles and concepts of a food safety management system
2: Food safety management system requirements
3: Planning of an FSMS implementation based on ISO 22000
4: Implementation of an FSMS based on ISO 22000
5: Monitoring and measurement of an FSMS based on ISO 22000
6: Continual improvement of an FSMS based on ISO 22000
7: Preparation for an FSMS certification audit
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.Upon the successful completion of the exam, you can apply for one of the credentials shown in the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential. For more information about ISO 22000 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The PECB ISO 22000 Implementer certification scheme has the following requirements:
Credential
Exam
Professional experience
FSMS project experience
Other requirements
PECB Certified ISO 22000 Provisional Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
None
None
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Two years: One year of work experience in Food Safety Management
Project activities: a total of 200 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Five years: Two years of work experience in Food Safety Management
Project activities: a total of 300 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Senior Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Ten years: Seven years of work experience in Food Safety Management
Project activities: a total of 1,000 hours
Signing the PECB Code of Ethics
Note:PECB Certified Individuals who possess the Lead Implementer and Lead Auditor Credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams which are related to this scheme. For more detailed information about the Foundation Exams and the overall Master Requirements, please go to the following link: https://pecb.com/en/master-credentials.
To be considered valid, the implementation activities should follow best practices and include the following:
Drafting an FSMS implementation plan
Initiating an FSMS implementation
Implementing an FSMS
Monitoring, measuring, and maintaining an FSMS
Identifying and acting upon continual improvement opportunities
Certification and examination fees are included in the price of the training course
Training material of over 450 pages of information and practical examples will be provided.
An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
In case of exam failure, candidates can retake the exam once for free within 12 months following the initial exam date.
Why should you attend?
The age of globalization has brought new challenges to all industries, and the food industry is no exception. The origin and safety of food products is a main concern in today’s market. It has become increasingly difficult to have proper knowledge on the production methods and origin of food products. Internationally recognized food safety measures are no longer a privilege; they have become a basic requirement for all organizations that deal with food production or service.
The implementation of a food safety management system (FSMS) is a strategic decision for ensuring the safety of food delivered to the consumer. This training course, developed by PECB, aims to help participants develop the knowledge and skills necessary to support an organization in establishing, implementing, managing, and maintaining an FSMS based on ISO 22000 and other best practices. Implementers play a key role in an organization’s ability to successfully implement and maintain an FSMS.
The training course enables you to help organizations establish processes needed to maintain the quality and safety their products and services, while adhering to all legal, regulatory, and other requirements. As part of this training course, you will learn how to establish controls that proactively prevent noncompliance and contribute to the creation of a culture of safety, integrity, transparency, and openness.
The training course is followed by the certification exam. If you pass, you can apply for the “PECB Certified ISO 22000 Lead Implementer” credential. The “PECB ISO 22000 Lead Implementer” certificate is internationally recognized. It validates your professional capabilities and competences to implement an FSMS in an organization based on the requirements of ISO 22000.
Why should attend?
Managers or consultants involved in food safety management
Expert advisors interested in mastering the implementation process of a food safety management system
Individuals responsible for maintaining conformity to the FSMS requirements in an organization
FSMS team members
Learning objectives
This training course will help you:
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an FSMS
Acknowledge the correlation between ISO 22000 and other standards and regulatory frameworks
Gain the ability to interpret the requirements of ISO 22000 in the specific context of an organization
Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an FSMS
Acquire the expertise to advise an organization in implementing FSMS best practices
Educational approach
This training course is participant-centered and contains:
Theories, approaches, and best practices used in food safety management system implementation
Lecture sessions illustrated with practical examples based on a case study that includes role-playing and discussions
Interaction between participants by means of questions and suggestions
Exercises, which are a simulation and a preview of the certification exam
Prerequisites
The main requirements for participating in this training course are a fundamental understanding of food safety concepts, a basic knowledge of ISO management system standards, as well as a general understanding of ISO 22000 and the MS implementation principles.
1: Introduction to ISO 22000 and the initiation of an FSMS
2: Implementation plan of an FSMS
3: Implementation of an FSMS
4: Performance evaluation, continual improvement, and preparation for the certification audit
5: Certification exam
The PECB Certified ISO 22000 Lead Implementer exam fully meets the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
1: Fundamental principles and concepts of a food safety management system
2: Food safety management system requirements
3: Planning of an FSMS implementation based on ISO 22000
4: Implementation of an FSMS based on ISO 22000
5: Monitoring and measurement of an FSMS based on ISO 22000
6: Continual improvement of an FSMS based on ISO 22000
7: Preparation for an FSMS certification audit
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.Upon the successful completion of the exam, you can apply for one of the credentials shown in the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential. For more information about ISO 22000 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The PECB ISO 22000 Implementer certification scheme has the following requirements:
Credential
Exam
Professional experience
FSMS project experience
Other requirements
PECB Certified ISO 22000 Provisional Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
None
None
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Two years: One year of work experience in Food Safety Management
Project activities: a total of 200 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Five years: Two years of work experience in Food Safety Management
Project activities: a total of 300 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Senior Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Ten years: Seven years of work experience in Food Safety Management
Project activities: a total of 1,000 hours
Signing the PECB Code of Ethics
Note:PECB Certified Individuals who possess the Lead Implementer and Lead Auditor Credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams which are related to this scheme. For more detailed information about the Foundation Exams and the overall Master Requirements, please go to the following link: https://pecb.com/en/master-credentials.
To be considered valid, the implementation activities should follow best practices and include the following:
Drafting an FSMS implementation plan
Initiating an FSMS implementation
Implementing an FSMS
Monitoring, measuring, and maintaining an FSMS
Identifying and acting upon continual improvement opportunities
Certification and examination fees are included in the price of the training course
Training material of over 450 pages of information and practical examples will be provided.
An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
In case of exam failure, candidates can retake the exam once for free within 12 months following the initial exam date.
The age of globalization has brought new challenges to all industries, and the food industry is no exception. The origin and safety of food products is a main concern in today’s market. It has become increasingly difficult to have proper knowledge on the production methods and origin of food products. Internationally recognized food safety measures are no longer a privilege; they have become a basic requirement for all organizations that deal with food production or service.
The implementation of a food safety management system (FSMS) is a strategic decision for ensuring the safety of food delivered to the consumer. This training course, developed by PECB, aims to help participants develop the knowledge and skills necessary to support an organization in establishing, implementing, managing, and maintaining an FSMS based on ISO 22000 and other best practices. Implementers play a key role in an organization’s ability to successfully implement and maintain an FSMS.
The training course enables you to help organizations establish processes needed to maintain the quality and safety their products and services, while adhering to all legal, regulatory, and other requirements. As part of this training course, you will learn how to establish controls that proactively prevent noncompliance and contribute to the creation of a culture of safety, integrity, transparency, and openness.
The training course is followed by the certification exam. If you pass, you can apply for the “PECB Certified ISO 22000 Lead Implementer” credential. The “PECB ISO 22000 Lead Implementer” certificate is internationally recognized. It validates your professional capabilities and competences to implement an FSMS in an organization based on the requirements of ISO 22000.
Why should attend?
Managers or consultants involved in food safety management
Expert advisors interested in mastering the implementation process of a food safety management system
Individuals responsible for maintaining conformity to the FSMS requirements in an organization
FSMS team members
Learning objectives
This training course will help you:
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an FSMS
Acknowledge the correlation between ISO 22000 and other standards and regulatory frameworks
Gain the ability to interpret the requirements of ISO 22000 in the specific context of an organization
Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an FSMS
Acquire the expertise to advise an organization in implementing FSMS best practices
Educational approach
This training course is participant-centered and contains:
Theories, approaches, and best practices used in food safety management system implementation
Lecture sessions illustrated with practical examples based on a case study that includes role-playing and discussions
Interaction between participants by means of questions and suggestions
Exercises, which are a simulation and a preview of the certification exam
Prerequisites
The main requirements for participating in this training course are a fundamental understanding of food safety concepts, a basic knowledge of ISO management system standards, as well as a general understanding of ISO 22000 and the MS implementation principles.
1: Introduction to ISO 22000 and the initiation of an FSMS
2: Implementation plan of an FSMS
3: Implementation of an FSMS
4: Performance evaluation, continual improvement, and preparation for the certification audit
5: Certification exam
The PECB Certified ISO 22000 Lead Implementer exam fully meets the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
1: Fundamental principles and concepts of a food safety management system
2: Food safety management system requirements
3: Planning of an FSMS implementation based on ISO 22000
4: Implementation of an FSMS based on ISO 22000
5: Monitoring and measurement of an FSMS based on ISO 22000
6: Continual improvement of an FSMS based on ISO 22000
7: Preparation for an FSMS certification audit
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.Upon the successful completion of the exam, you can apply for one of the credentials shown in the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential. For more information about ISO 22000 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The PECB ISO 22000 Implementer certification scheme has the following requirements:
Credential
Exam
Professional experience
FSMS project experience
Other requirements
PECB Certified ISO 22000 Provisional Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
None
None
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Two years: One year of work experience in Food Safety Management
Project activities: a total of 200 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Five years: Two years of work experience in Food Safety Management
Project activities: a total of 300 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Senior Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Ten years: Seven years of work experience in Food Safety Management
Project activities: a total of 1,000 hours
Signing the PECB Code of Ethics
Note:PECB Certified Individuals who possess the Lead Implementer and Lead Auditor Credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams which are related to this scheme. For more detailed information about the Foundation Exams and the overall Master Requirements, please go to the following link: https://pecb.com/en/master-credentials.
To be considered valid, the implementation activities should follow best practices and include the following:
Drafting an FSMS implementation plan
Initiating an FSMS implementation
Implementing an FSMS
Monitoring, measuring, and maintaining an FSMS
Identifying and acting upon continual improvement opportunities
Certification and examination fees are included in the price of the training course
Training material of over 450 pages of information and practical examples will be provided.
An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
In case of exam failure, candidates can retake the exam once for free within 12 months following the initial exam date.
Why should you attend?
The age of globalization has brought new challenges to all industries, and the food industry is no exception. The origin and safety of food products is a main concern in today’s market. It has become increasingly difficult to have proper knowledge on the production methods and origin of food products. Internationally recognized food safety measures are no longer a privilege; they have become a basic requirement for all organizations that deal with food production or service.
The implementation of a food safety management system (FSMS) is a strategic decision for ensuring the safety of food delivered to the consumer. This training course, developed by PECB, aims to help participants develop the knowledge and skills necessary to support an organization in establishing, implementing, managing, and maintaining an FSMS based on ISO 22000 and other best practices. Implementers play a key role in an organization’s ability to successfully implement and maintain an FSMS.
The training course enables you to help organizations establish processes needed to maintain the quality and safety their products and services, while adhering to all legal, regulatory, and other requirements. As part of this training course, you will learn how to establish controls that proactively prevent noncompliance and contribute to the creation of a culture of safety, integrity, transparency, and openness.
The training course is followed by the certification exam. If you pass, you can apply for the “PECB Certified ISO 22000 Lead Implementer” credential. The “PECB ISO 22000 Lead Implementer” certificate is internationally recognized. It validates your professional capabilities and competences to implement an FSMS in an organization based on the requirements of ISO 22000.
Why should attend?
Managers or consultants involved in food safety management
Expert advisors interested in mastering the implementation process of a food safety management system
Individuals responsible for maintaining conformity to the FSMS requirements in an organization
FSMS team members
Learning objectives
This training course will help you:
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an FSMS
Acknowledge the correlation between ISO 22000 and other standards and regulatory frameworks
Gain the ability to interpret the requirements of ISO 22000 in the specific context of an organization
Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an FSMS
Acquire the expertise to advise an organization in implementing FSMS best practices
Educational approach
This training course is participant-centered and contains:
Theories, approaches, and best practices used in food safety management system implementation
Lecture sessions illustrated with practical examples based on a case study that includes role-playing and discussions
Interaction between participants by means of questions and suggestions
Exercises, which are a simulation and a preview of the certification exam
Prerequisites
The main requirements for participating in this training course are a fundamental understanding of food safety concepts, a basic knowledge of ISO management system standards, as well as a general understanding of ISO 22000 and the MS implementation principles.
1: Introduction to ISO 22000 and the initiation of an FSMS
2: Implementation plan of an FSMS
3: Implementation of an FSMS
4: Performance evaluation, continual improvement, and preparation for the certification audit
5: Certification exam
The PECB Certified ISO 22000 Lead Implementer exam fully meets the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
1: Fundamental principles and concepts of a food safety management system
2: Food safety management system requirements
3: Planning of an FSMS implementation based on ISO 22000
4: Implementation of an FSMS based on ISO 22000
5: Monitoring and measurement of an FSMS based on ISO 22000
6: Continual improvement of an FSMS based on ISO 22000
7: Preparation for an FSMS certification audit
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.Upon the successful completion of the exam, you can apply for one of the credentials shown in the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential. For more information about ISO 22000 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The PECB ISO 22000 Implementer certification scheme has the following requirements:
Credential
Exam
Professional experience
FSMS project experience
Other requirements
PECB Certified ISO 22000 Provisional Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
None
None
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Two years: One year of work experience in Food Safety Management
Project activities: a total of 200 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Five years: Two years of work experience in Food Safety Management
Project activities: a total of 300 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Senior Lead Implementer
PECB Certified ISO 22000 Lead Implementer Exam or equivalent
Ten years: Seven years of work experience in Food Safety Management
Project activities: a total of 1,000 hours
Signing the PECB Code of Ethics
Note:PECB Certified Individuals who possess the Lead Implementer and Lead Auditor Credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams which are related to this scheme. For more detailed information about the Foundation Exams and the overall Master Requirements, please go to the following link: https://pecb.com/en/master-credentials.
To be considered valid, the implementation activities should follow best practices and include the following:
Drafting an FSMS implementation plan
Initiating an FSMS implementation
Implementing an FSMS
Monitoring, measuring, and maintaining an FSMS
Identifying and acting upon continual improvement opportunities
Certification and examination fees are included in the price of the training course
Training material of over 450 pages of information and practical examples will be provided.
An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
In case of exam failure, candidates can retake the exam once for free within 12 months following the initial exam date.
Why should you attend?The PECB Certified ISO 22000 Foundation training course presents the basic information on the concepts of food safety management and an overview of the ISO 22000 requirements. By participating in this training course, you will be able to understand the different aspects of an FSMS based on ISO 22000, including the top management commitment, food safety policy, work environment, operational controls, PRPs, traceability, hazard controls, performance evaluations, and continual improvement.After successfully completing the training course, you take an exam. If you pass the exam, you can apply for the “PECB Certificate Holder in ISO 22000 Foundation” certificate. An internationally recognized “PECB ISO 22000 Foundation” certificate validates your professional capabilities and demonstrates your ability to participate in an implementation project of an FSMS based on ISO 22000.Who should attend?
The ISO 22000 Foundation training course is intended for:
Managers or consultants involved in food safety management
Individuals wishing to get acquainted with the ISO 22000 requirements for a food safety management system
Personnel responsible for maintaining conformity to the ISO 22000 requirements in an organization
FSMS implementation team members
Individuals wishing to pursue a career in food safety management
Learning objectives
This training course enables you to:
Acquaint yourself with the fundamental concepts and principles of ISO 22000.
Understand the requirements of ISO 22000 for a food safety management system (FSMS)
Apply basic approaches, methods, and practices to implement an FSMS.
Educational approach
The training course is participant-centered and contains:
Lecture sessions illustrated with graphics, examples, and discussions
Interactions between participants by means of questions and suggestions
Quizzes as a simulation and preview of the certificate exam
Prerequisites
There are no prerequisites to participate in this training course.
Day 1: Introduction to food safety, FSMS, and clauses 4–6 of ISO 22000Day 2: Clauses 4–10 of ISO 22000 and the certificate examThe exam fully meets the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:Domain 1: Fundamental principles and concepts of food safety and food safety management systemsDomain 2: ISO 22000 requirements for a food safety management system – Clauses 4 to 10For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
After successfully completing the exam, you can apply for the credential shown on the table below.The certificate requirements for the ISO 22000 Foundation are:
Designation
Exam
Professional experience
MS audit/assessment experience
FSMS project experience
Other requirements
PECB Certificate Holder in ISO 22000 Foundation
Pass the PECB ISO 22000 Foundation exam
None
None
None
Signing the PECB Code of Ethics
The price of the training course includes the certificate and examination fees.
PECB provides training material with over 200 pages of information and practical examples.
Participants who attend the training course will receive an attestation of course completion worth 14 CPD (Continuing Professional Development) credits.
In case of exam failure, the candidate can retake the exam once for free within 12 months of the initial exam date.
Why should you attend?The PECB Certified ISO 22000 Foundation training course presents the basic information on the concepts of food safety management and an overview of the ISO 22000 requirements. By participating in this training course, you will be able to understand the different aspects of an FSMS based on ISO 22000, including the top management commitment, food safety policy, work environment, operational controls, PRPs, traceability, hazard controls, performance evaluations, and continual improvement.After successfully completing the training course, you take an exam. If you pass the exam, you can apply for the “PECB Certificate Holder in ISO 22000 Foundation” certificate. An internationally recognized “PECB ISO 22000 Foundation” certificate validates your professional capabilities and demonstrates your ability to participate in an implementation project of an FSMS based on ISO 22000.Who should attend?
The ISO 22000 Foundation training course is intended for:
Managers or consultants involved in food safety management
Individuals wishing to get acquainted with the ISO 22000 requirements for a food safety management system
Personnel responsible for maintaining conformity to the ISO 22000 requirements in an organization
FSMS implementation team members
Individuals wishing to pursue a career in food safety management
Learning objectives
This training course enables you to:
Acquaint yourself with the fundamental concepts and principles of ISO 22000.
Understand the requirements of ISO 22000 for a food safety management system (FSMS)
Apply basic approaches, methods, and practices to implement an FSMS.
Educational approach
The training course is participant-centered and contains:
Lecture sessions illustrated with graphics, examples, and discussions
Interactions between participants by means of questions and suggestions
Quizzes as a simulation and preview of the certificate exam
Prerequisites
There are no prerequisites to participate in this training course.
Day 1: Introduction to food safety, FSMS, and clauses 4–6 of ISO 22000Day 2: Clauses 4–10 of ISO 22000 and the certificate examThe exam fully meets the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:Domain 1: Fundamental principles and concepts of food safety and food safety management systemsDomain 2: ISO 22000 requirements for a food safety management system – Clauses 4 to 10For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
After successfully completing the exam, you can apply for the credential shown on the table below.The certificate requirements for the ISO 22000 Foundation are:
Designation
Exam
Professional experience
MS audit/assessment experience
FSMS project experience
Other requirements
PECB Certificate Holder in ISO 22000 Foundation
Pass the PECB ISO 22000 Foundation exam
None
None
None
Signing the PECB Code of Ethics
The price of the training course includes the certificate and examination fees.
PECB provides training material with over 200 pages of information and practical examples.
Participants who attend the training course will receive an attestation of course completion worth 14 CPD (Continuing Professional Development) credits.
In case of exam failure, the candidate can retake the exam once for free within 12 months of the initial exam date.
The ever-increasing popularity of food safety, as one of the key aspects of the food industry, has boosted demands from organizations to get certified against ISO 22000. Such certification demonstrates commitment from organizations toward the well-being of their consumers and provides sustainability in the market. A PECB auditor credential is a formal and independent recognition of your personal competencies. It proves that you are qualified to conduct food safety management system (FSMS) audits for a certification body. This training course has been developed to reflect the importance of an effective audit. It strengthens your knowledge and skills to plan and carry out an FSMS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process presented in ISO/IEC 17021-1.Through practical exercises, interactive sessions, and discussions, you will be able to gain knowledge on the FSMS and audit techniques. You will also be able to perform an FSMS audit by applying widely recognized audit principles, procedures, and techniques, as well as be able to manage an audit team. After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO 22000 Lead Auditor” credential. An internationally recognized “PECB ISO 22000 Lead Auditor” certificate validates your professional capabilities and competencies to audit organizations based on the requirements of ISO 22000 and auditing best practices.
Who should attend?
Auditors interested in performing and leading food safety management system audits
Managers or consultants interested in mastering the food safety management system audit process
Individuals responsible for maintaining conformity to the FSMS requirements in an organization
Technical experts interested in preparing for a food safety management system audit
Expert advisors in food safety management
Learning objectives
This training course enables you to understand the:
Operations of a food safety management system based on ISO 22000
Relationship between ISO 22000 and other standards and regulatory frameworks
Requirements of ISO 22000 in the context of an FSMS audit
Auditor’s role in planning, leading, and following up on a management system audit in accordance with ISO 19011
Educational approach
This training course is participant-centered and contains:
Theories, auditing best practices used in FSMS audits, ISO 22000 requirements, and international auditing standards
Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions
Interactions, made between participants by means of questions and suggestions
Exercises, which are a simulation and a preview of the certification exam
Prerequisites
The main requirements for participating in this training course are: a fundamental understanding of food safety concepts and a comprehensive knowledge of FSMS audit principles.
The PECB Certified ISO 22000 Lead Auditor exam complies with the PECB Examination and Certification Program (ECP) requirements. It covers the following competency domains:
1: Fundamental principles and concepts of a food safety management system
2: Food safety management system (FSMS) requirements
3: Fundamental audit concepts and principles
4: Preparing for an ISO 22000 audit
5: Conducting an ISO 22000 audit
6: Closing an ISO 22000 audit
7: Managing an ISO 22000 audit program
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
Upon the successful completion of the exam, you can apply for one of the credentials shown on the table below. You will receive the certificate once you comply with all the requirements related to the credential. For more information about ISO 22000 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The PECB ISO 22000 Auditor certification scheme has the following requirements:
Credential
Exam
Professional experience
MS audit/assessment experience
Other requirements
PECB Certified ISO 22000 Provisional Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
None
None
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
Two years: One year of work experience in Food Safety Management
Audit activities: a total of 200 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Lead Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
Five years: Two years of work experience in Food Safety Management
Audit activities: a total of 300 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Senior Lead Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
Ten years: Seven years of work experience in Food Safety Management
Audit activities: a total of 1,000 hours
Signing the PECB Code of Ethics
Note:PECB Certified Individuals who possess the Lead Implementer and Lead Auditor Credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams which are related to this scheme. For more detailed information about the Foundation Exams and the overall Master Requirements, please go to the following link: https://pecb.com/en/master-credentials.
To be considered valid, the audit activities should follow best audit practices and include the following:
Planning an audit
Managing an audit program
Drafting audit reports
Drafting nonconformity reports
Conducting a documented information review
Carrying out on-site audit activities
Following up on nonconformities
Leading an audit team
Certification and examination fees are included in the price of the training course
Participants will be provided with over 450 pages of training material containing explanatory information and practical examples.
An attestation of course completion worth 31 CPD (continuing professional development) credits will be issued to the participants who have attended the training course.
In case of exam failure, the candidate can retake the exam once for free within 12 months following the initial exam date.
Why should you attend?
The ever-increasing popularity of food safety, as one of the key aspects of the food industry, has boosted demands from organizations to get certified against ISO 22000. Such certification demonstrates commitment from organizations toward the well-being of their consumers and provides sustainability in the market. A PECB auditor credential is a formal and independent recognition of your personal competencies. It proves that you are qualified to conduct food safety management system (FSMS) audits for a certification body. This training course has been developed to reflect the importance of an effective audit. It strengthens your knowledge and skills to plan and carry out an FSMS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process presented in ISO/IEC 17021-1.Through practical exercises, interactive sessions, and discussions, you will be able to gain knowledge on the FSMS and audit techniques. You will also be able to perform an FSMS audit by applying widely recognized audit principles, procedures, and techniques, as well as be able to manage an audit team. After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO 22000 Lead Auditor” credential. An internationally recognized “PECB ISO 22000 Lead Auditor” certificate validates your professional capabilities and competencies to audit organizations based on the requirements of ISO 22000 and auditing best practices.
Who should attend?
Auditors interested in performing and leading food safety management system audits
Managers or consultants interested in mastering the food safety management system audit process
Individuals responsible for maintaining conformity to the FSMS requirements in an organization
Technical experts interested in preparing for a food safety management system audit
Expert advisors in food safety management
Learning objectives
This training course enables you to understand the:
Operations of a food safety management system based on ISO 22000
Relationship between ISO 22000 and other standards and regulatory frameworks
Requirements of ISO 22000 in the context of an FSMS audit
Auditor’s role in planning, leading, and following up on a management system audit in accordance with ISO 19011
Educational approach
This training course is participant-centered and contains:
Theories, auditing best practices used in FSMS audits, ISO 22000 requirements, and international auditing standards
Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions
Interactions, made between participants by means of questions and suggestions
Exercises, which are a simulation and a preview of the certification exam
Prerequisites
The main requirements for participating in this training course are: a fundamental understanding of food safety concepts and a comprehensive knowledge of FSMS audit principles.
The PECB Certified ISO 22000 Lead Auditor exam complies with the PECB Examination and Certification Program (ECP) requirements. It covers the following competency domains:
1: Fundamental principles and concepts of a food safety management system
2: Food safety management system (FSMS) requirements
3: Fundamental audit concepts and principles
4: Preparing for an ISO 22000 audit
5: Conducting an ISO 22000 audit
6: Closing an ISO 22000 audit
7: Managing an ISO 22000 audit program
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
Upon the successful completion of the exam, you can apply for one of the credentials shown on the table below. You will receive the certificate once you comply with all the requirements related to the credential. For more information about ISO 22000 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The PECB ISO 22000 Auditor certification scheme has the following requirements:
Credential
Exam
Professional experience
MS audit/assessment experience
Other requirements
PECB Certified ISO 22000 Provisional Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
None
None
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
Two years: One year of work experience in Food Safety Management
Audit activities: a total of 200 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Lead Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
Five years: Two years of work experience in Food Safety Management
Audit activities: a total of 300 hours
Signing the PECB Code of Ethics
PECB Certified ISO 22000 Senior Lead Auditor
PECB Certified ISO 22000 Lead Auditor Exam or equivalent
Ten years: Seven years of work experience in Food Safety Management
Audit activities: a total of 1,000 hours
Signing the PECB Code of Ethics
Note:PECB Certified Individuals who possess the Lead Implementer and Lead Auditor Credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams which are related to this scheme. For more detailed information about the Foundation Exams and the overall Master Requirements, please go to the following link: https://pecb.com/en/master-credentials.
To be considered valid, the audit activities should follow best audit practices and include the following:
Planning an audit
Managing an audit program
Drafting audit reports
Drafting nonconformity reports
Conducting a documented information review
Carrying out on-site audit activities
Following up on nonconformities
Leading an audit team
Certification and examination fees are included in the price of the training course
Participants will be provided with over 450 pages of training material containing explanatory information and practical examples.
An attestation of course completion worth 31 CPD (continuing professional development) credits will be issued to the participants who have attended the training course.
In case of exam failure, the candidate can retake the exam once for free within 12 months following the initial exam date.
The benefits of implementing a service management system (SMS) based on the requirements of ISO/IEC 20000-1 are manifold: the management system is based on ISO’s high-level structure (HLS) which allows an easier integration with existing management systems, the standard comprises practices proven to be useful in the service management industry, requirements stated in clauses 4–10 allow the organization to establish a structured approach to manage service provision activities and deliver value to its customers, the standard allows the organization to establish a baseline upon which it can improve in the future.
The training course aims to provide an in-depth understanding of ISO/IEC 20000-1 requirements, as well as good practices and approaches used for the implementation and subsequent maintenance of the service management system.
After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO/IEC 20000 Lead Implementer” credential. Internationally recognized, the “PECB Certified ISO/IEC 20000 Lead Implementer” certificate validates your professional capabilities and competence in implementing an SMS based on the requirements of ISO/IEC 20000-1.
Who Should Attend
The ISO/IEC 20000 Lead Implementer training course is intended for:
Managers or consultants involved in and concerned with the implementation of a service management system in an organization
Managers and employees seeking to help their organization meet the service requirements and deliver value
Project managers, consultants, or expert advisers seeking to master the implementation of a service management system based on the requirements of ISO/IEC 20000-1
Individuals responsible for maintaining conformity with the ISO/IEC 20000-1 requirements in an organization
Members of an SMS implementation team
Learning Objectives
This training course enables you to:
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an SMS
Acknowledge the correlation between ISO/IEC 20000-1, standards in the ISO/IEC 20000 series, and other ISO standards
Gain the ability to interpret the requirements of ISO/IEC 20000-1 in the specific context of an organization
Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an SMS
Acquire the expertise to advise an organization on implementing SMS best practices
What is included in the PECB ISO/IEC 20000 Lead Implementer Course material
This training course is participant-centered and contains:
Theories, approaches, and good practices used in service management
Lecture sessions, which are illustrated with examples and practical exercises based on a case study that include discussions
Interactions were made between participants by means of questions and suggestions
PECB ISO/IEC 20000 Lead Implementer Exam Format
Exam Type: Essay Type & Open Book
Number of Exam Questions: 12
Exam Duration in Hours: 3
Prerequisites
The main requirements for participating in this training course are a basic knowledge of ISO management system standards, a general understanding of ISO/IEC 20000-1, and an awareness of the management system implementation principles.
Download ISO-IEC 20000 Lead Implementer Candidate Handbook
Course Objective
Day 1: Introduction to ISO/IEC 20000 series and the initiation of an SMS
Day 2: Implementation plan of an SMS
Day 3: Implementation of an SMS
Day 4: SMS monitoring, continual improvement, and preparation for the certification audit
Day 5: Certification Exam
Please note that all PECB certification activities must be completed within 12 months from the date of enrollment by A&T. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visitwww.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity.
All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visitwww.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity.
All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone preferences. A&T offers multiple batches of PECB live online training in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
Why should you attend?
The benefits of implementing a service management system (SMS) based on the requirements of ISO/IEC 20000-1 are manifold: the management system is based on ISO’s high-level structure (HLS) which allows an easier integration with existing management systems, the standard comprises practices proven to be useful in the service management industry, requirements stated in clauses 4–10 allow the organization to establish a structured approach to manage service provision activities and deliver value to its customers, the standard allows the organization to establish a baseline upon which it can improve in the future.
The training course aims to provide an in-depth understanding of ISO/IEC 20000-1 requirements, as well as good practices and approaches used for the implementation and subsequent maintenance of the service management system.
After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO/IEC 20000 Lead Implementer” credential. Internationally recognized, the “PECB Certified ISO/IEC 20000 Lead Implementer” certificate validates your professional capabilities and competence in implementing an SMS based on the requirements of ISO/IEC 20000-1.
Who Should Attend
The ISO/IEC 20000 Lead Implementer training course is intended for:
Managers or consultants involved in and concerned with the implementation of a service management system in an organization
Managers and employees seeking to help their organization meet the service requirements and deliver value
Project managers, consultants, or expert advisers seeking to master the implementation of a service management system based on the requirements of ISO/IEC 20000-1
Individuals responsible for maintaining conformity with the ISO/IEC 20000-1 requirements in an organization
Members of an SMS implementation team
Learning Objectives
This training course enables you to:
Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an SMS
Acknowledge the correlation between ISO/IEC 20000-1, standards in the ISO/IEC 20000 series, and other ISO standards
Gain the ability to interpret the requirements of ISO/IEC 20000-1 in the specific context of an organization
Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an SMS
Acquire the expertise to advise an organization on implementing SMS best practices
What is included in the PECB ISO/IEC 20000 Lead Implementer Course material
This training course is participant-centered and contains:
Theories, approaches, and good practices used in service management
Lecture sessions, which are illustrated with examples and practical exercises based on a case study that include discussions
Interactions were made between participants by means of questions and suggestions
PECB ISO/IEC 20000 Lead Implementer Exam Format
Exam Type: Essay Type & Open Book
Number of Exam Questions: 12
Exam Duration in Hours: 3
Prerequisites
The main requirements for participating in this training course are a basic knowledge of ISO management system standards, a general understanding of ISO/IEC 20000-1, and an awareness of the management system implementation principles.
Download ISO-IEC 20000 Lead Implementer Candidate Handbook
Course Objective
Day 1: Introduction to ISO/IEC 20000 series and the initiation of an SMS
Day 2: Implementation plan of an SMS
Day 3: Implementation of an SMS
Day 4: SMS monitoring, continual improvement, and preparation for the certification audit
Day 5: Certification Exam
Please note that all PECB certification activities must be completed within 12 months from the date of enrollment by A&T. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visitwww.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity.
All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visitwww.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity.
All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone preferences. A&T offers multiple batches of PECB live online training in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
The PECB ISO/IEC 20000 Lead Auditor training course provides you with the necessary knowledge and skills to conduct service management system (SMS) audits in accordance with widely recognized audit principles, procedures, and techniques. This training course has been developed to reflect the importance of an effective SMS audit. It aims to strengthen your skill set regarding the planning and conducting of SMS audits in compliance with the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing.
This training course also provides exercises, quizzes, and practical examples to help you understand the most important aspects of SMS audits. It elaborates, among others, on the practical aspects, such as the interpretation of ISO/IEC 20000-1 requirements in the context of an audit, the application of principles of auditing, the audit methods, the evidence collection and verification, the leading of an audit team, the drafting of nonconformity reports, and the preparation of the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you can apply for the “PECB Certified ISO/IEC 20000 Lead Auditor” credential. The internationally recognized “PECB ISO/IEC 20000 Lead Auditor” certificate demonstrates your professional capabilities and your ability to audit an SMS based on ISO/IEC 20000-1.
Who Should Attend
The ISO/IEC 20000 Lead Auditor training course is intended for:
Auditors seeking to conduct and lead SMS audits
Managers or consultants seeking to master the SMS audit process
Individuals responsible for maintaining conformity to ISO/IEC 20000-1 requirements in an organization
Technical experts seeking to prepare organizations for an SMS certification audit
Expert advisors in service management
Learning Objectives
By the end of this training course, the participants will be able to:
Explain the fundamental concepts and principles of a service management system (SMS) based on ISO/IEC 20000-1
Interpret the ISO/IEC 20000-1 requirements for an SMS from the perspective of an auditor
Evaluate the SMS conformity to ISO/IEC 20000-1 requirements, in accordance with the fundamental audit concepts and principles
Plan, conduct, and close an ISO/IEC 20000-1 audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
Manage an ISO/IEC 20000-1 audit program
What is included in PECB ISO/IEC 20000 Lead Auditor Course material
This training course is participant centered and contains:
Theories, approaches, and best practices used in service management system audits
Lecture sessions illustrated with practical examples
Practical exercises based on a case study and discussions
Interaction between participants by means of questions and suggestions
Exercises tailored to prepare the participants for the certification exam
PECB ISO/IEC 20000 Lead Auditor Exam Format
Exam Type: Essay Type & Open Book
Number of Exam Questions: 12
Exam Duration in Hours: 3
Prerequisites
The main requirements for participating in this training course are a fundamental understanding of ISO/IEC 20000-1 requirements and a comprehensive knowledge of audit principles.
Download ISO-IEC 20000 Lead Auditor Candidate Handbook
Course Agenda
Day 1: Introduction to Service Management Systems (SMS) and ISO/IEC 20000
Day 2: Audit principles, preparation and launching of an audit
Day 3: On-site audit activities
Day 4: Closing the audit
Day 5: Certification Exam
Please note all PECB certifications activities must be completed within 12 months from date of enrollment by A&T. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
1. What is the difference between Self Study, eLearning and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers along with PDF courseware + 2 attempts at PECB Exam. Not all courses are available in e-learning format, please visit www.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at PECB Exam with 1 year validity.
All PECB Live online course have delivery of training using Zoom or MS Teams, in interactive session by PECB approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All Enrolled candidates give get access to courseware from PECB KATE app. Currently PECB does allows candidates to download PDF courseware. PECB reserves the right to change the delivery to courseware format to only online digital format, to avoid un-authorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
1. What is the difference between Self Study, eLearning and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers along with PDF courseware + 2 attempts at PECB Exam. Not all courses are available in e-learning format, please visitwww.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at PECB Exam with 1 year validity.
All PECB Live online course have delivery of training using Zoom or MS Teams, in interactive session by PECB approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All Enrolled candidates give get access to courseware from PECB KATE app. Currently PECB does allows candidates to download PDF courseware. PECB reserves the right to change the delivery to courseware format to only online digital format, to avoid un-authorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
Why should you attend?
The PECB ISO/IEC 20000 Lead Auditor training course provides you with the necessary knowledge and skills to conduct service management system (SMS) audits in accordance with widely recognized audit principles, procedures, and techniques. This training course has been developed to reflect the importance of an effective SMS audit. It aims to strengthen your skill set regarding the planning and conducting of SMS audits in compliance with the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing.
This training course also provides exercises, quizzes, and practical examples to help you understand the most important aspects of SMS audits. It elaborates, among others, on the practical aspects, such as the interpretation of ISO/IEC 20000-1 requirements in the context of an audit, the application of principles of auditing, the audit methods, the evidence collection and verification, the leading of an audit team, the drafting of nonconformity reports, and the preparation of the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you can apply for the “PECB Certified ISO/IEC 20000 Lead Auditor” credential. The internationally recognized “PECB ISO/IEC 20000 Lead Auditor” certificate demonstrates your professional capabilities and your ability to audit an SMS based on ISO/IEC 20000-1.
Who Should Attend
The ISO/IEC 20000 Lead Auditor training course is intended for:
Auditors seeking to conduct and lead SMS audits
Managers or consultants seeking to master the SMS audit process
Individuals responsible for maintaining conformity to ISO/IEC 20000-1 requirements in an organization
Technical experts seeking to prepare organizations for an SMS certification audit
Expert advisors in service management
Learning Objectives
By the end of this training course, the participants will be able to:
Explain the fundamental concepts and principles of a service management system (SMS) based on ISO/IEC 20000-1
Interpret the ISO/IEC 20000-1 requirements for an SMS from the perspective of an auditor
Evaluate the SMS conformity to ISO/IEC 20000-1 requirements, in accordance with the fundamental audit concepts and principles
Plan, conduct, and close an ISO/IEC 20000-1 audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
Manage an ISO/IEC 20000-1 audit program
What is included in PECB ISO/IEC 20000 Lead Auditor Course material
This training course is participant centered and contains:
Theories, approaches, and best practices used in service management system audits
Lecture sessions illustrated with practical examples
Practical exercises based on a case study and discussions
Interaction between participants by means of questions and suggestions
Exercises tailored to prepare the participants for the certification exam
PECB ISO/IEC 20000 Lead Auditor Exam Format
Exam Type: Essay Type & Open Book
Number of Exam Questions: 12
Exam Duration in Hours: 3
Prerequisites
The main requirements for participating in this training course are a fundamental understanding of ISO/IEC 20000-1 requirements and a comprehensive knowledge of audit principles.
Download ISO-IEC 20000 Lead Auditor Candidate Handbook
Course Agenda
Day 1: Introduction to Service Management Systems (SMS) and ISO/IEC 20000
Day 2: Audit principles, preparation and launching of an audit
Day 3: On-site audit activities
Day 4: Closing the audit
Day 5: Certification Exam
Please note all PECB certifications activities must be completed within 12 months from date of enrollment by A&T. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
1. What is the difference between Self Study, eLearning and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers along with PDF courseware + 2 attempts at PECB Exam. Not all courses are available in e-learning format, please visit www.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at PECB Exam with 1 year validity.
All PECB Live online course have delivery of training using Zoom or MS Teams, in interactive session by PECB approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All Enrolled candidates give get access to courseware from PECB KATE app. Currently PECB does allows candidates to download PDF courseware. PECB reserves the right to change the delivery to courseware format to only online digital format, to avoid un-authorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.
1. What is the difference between Self Study, eLearning and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers along with PDF courseware + 2 attempts at PECB Exam. Not all courses are available in e-learning format, please visitwww.A&T.com to check availability.
In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at PECB Exam with 1 year validity.
All PECB Live online course have delivery of training using Zoom or MS Teams, in interactive session by PECB approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.
2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All Enrolled candidates give get access to courseware from PECB KATE app. Currently PECB does allows candidates to download PDF courseware. PECB reserves the right to change the delivery to courseware format to only online digital format, to avoid un-authorized distribution.
3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.
4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide.
Read A&T PECB FAQs for more information.