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7445 Roper Rd NW, Edmonton, AB T6B 3K9, Canada
Product Language: Spanish
Sale Discount
Up to 43%
Categories: ISO 9001
ISO 9001 Lead Auditor:
Why should you attend?
Who should attend?
The ISO 9001 Lead Auditor training course is intended for:
-
- Auditors seeking to perform and lead QMS audits in behalf of certification bodies
- Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits
- Individuals responsible for maintaining conformity to the requirements of ISO 9001
- Technical experts seeking to prepare for a QMS audit
- Professionals wanting to pursue a career in conformity assessment
Learning objectives
By the end of this training course, the participant will be able to:
-
- Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
- Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor
- Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles
- Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
- Manage an ISO 9001 audit program
What is included in the PECB ISO 9001 Lead Auditor Course material
This training course is participant-centered and contains:-
- Theories, approaches, and best practices used in ISO management system audits
- Lecture sessions illustrated with examples based on case studies
- Practical exercises based on a case study
- Interaction between participants by means of questions and suggestions
- Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam
PECB ISO 9001 Lead Auditor Exam Format
Exam Type: Multiple Choice & Open Book Number of Exam Questions: 80 Exam Duration in Hours: 3Prerequisites
The main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles. Download ISO 9001 Lead Auditor Candidate HandbookCourse agenda
1: Introduction to Quality Management Systems (QMS) and ISO 9001
2: Audit principles, preparation, and launching of an audit
3: On-site audit activities
4: Closing the audit
5: Certification Exam
- Please note that all PECB certification activities must be completed within 12 months from date of enrollment by SMATICA. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
ISO 9001 Lead Auditor:
Why should you attend?
Who should attend?
The ISO 9001 Lead Auditor training course is intended for:
-
- Auditors seeking to perform and lead QMS audits in behalf of certification bodies
- Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits
- Individuals responsible for maintaining conformity to the requirements of ISO 9001
- Technical experts seeking to prepare for a QMS audit
- Professionals wanting to pursue a career in conformity assessment
Learning objectives
By the end of this training course, the participant will be able to:
-
- Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
- Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor
- Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles
- Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
- Manage an ISO 9001 audit program
What is included in PECB ISO 9001 Lead Auditor Course material
This training course is participant-centered and contains:-
- Theories, approaches, and best practices used in ISO management system audits
- Lecture sessions illustrated with examples based on case studies
- Practical exercises based on a case study
- Interaction between participants by means of questions and suggestions
- Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam
PECB ISO 9001 Lead Auditor Exam Format
Exam Type: Multiple Choice & Open Book Number of Exam Questions: 80 Exam Duration in Hours: 3Prerequisites
The main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles. Download ISO 9001 Lead Auditor Candidate HandbookCourse agenda
1: Introduction to Quality Management Systems (QMS) and ISO 9001
2: Audit principles, preparation, and launching of an audit
3: On-site audit activities
4: Closing the audit
5: Certification Exam
- Please note that all PECB certification activities must be completed within 12 months from date of enrollment by SMATICA. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
Ft385,306.81 Ft754,517.25Price range: Ft385,306.81 through Ft754,517.25
Sale Discount
Up to 43%
Categories: ISO 9001
-
- Auditors seeking to perform and lead QMS audits in behalf of certification bodies
- Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits
- Individuals responsible for maintaining conformity to the requirements of ISO 9001
- Technical experts seeking to prepare for a QMS audit
- Professionals wanting to pursue a career in conformity assessment
-
- Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
- Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor
- Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles
- Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
- Manage an ISO 9001 audit program
-
- Theories, approaches, and best practices used in ISO management system audits
- Lecture sessions illustrated with examples based on case studies
- Practical exercises based on a case study
- Interaction between participants by means of questions and suggestions
- Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam
- Please note all PECB certifications activities must be completed within 12 months from date of enrollment by SMATICA. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
-
- Auditors seeking to perform and lead QMS audits in behalf of certification bodies
- Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits
- Individuals responsible for maintaining conformity to the requirements of ISO 9001
- Technical experts seeking to prepare for a QMS audit
- Professionals wanting to pursue a career in conformity assessment
-
- Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
- Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor
- Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles
- Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
- Manage an ISO 9001 audit program
-
- Theories, approaches, and best practices used in ISO management system audits
- Lecture sessions illustrated with examples based on case studies
- Practical exercises based on a case study
- Interaction between participants by means of questions and suggestions
- Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam
- Please note all PECB certifications activities must be completed within 12 months from date of enrollment by SMATICA. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
Ft385,306.81 Ft754,517.25Price range: Ft385,306.81 through Ft754,517.25
Sale Discount
Up to 32%
Categories: ISO 9001
- Managers and consultants seeking to know more about quality management
- Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
- Individuals engaged in or responsible for quality management activities in their organization
- Individuals wishing to pursue a career in quality management
- Describe the quality management concepts, principles, and definitions
- Explain the main ISO 9001 requirements for a quality management system
- Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001
- Lecture sessions are illustrated with graphics, examples, and discussions
- Interactions between participants by means of questions and suggestions
- Quizzes with a similar structure to the exam
| Designation | Training Course | Exam | Professional experience | MS audit/assessment experience | QMS project experience | Other requirements |
| PECB Certificate Holder in ISO 9001 Foundation | Complete the PECB ISO 9001 Foundation Training Course | Pass the PECB ISO 9001 Foundation exam | None | None | None | Signing the PECB Code of Ethics |
- Certificate and examination fees are included in the price of the training course.
- PECB will provide over 200 pages of instructional materials containing explanations, guidance, and practical examples.
- An attestation of course completion worth 14 CPD (Continuing Professional Development) credits will be issued.
- In case of exam failure, you can retake the exam within 12 months for free.
- Managers and consultants seeking to know more about quality management
- Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
- Individuals engaged in or responsible for quality management activities in their organization
- Individuals wishing to pursue a career in quality management
- Describe the quality management concepts, principles, and definitions
- Explain the main ISO 9001 requirements for a quality management system
- Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001
- Lecture sessions are illustrated with graphics, examples, and discussions
- Interactions between participants by means of questions and suggestions
- Quizzes with a similar structure to the exam
| Designation | Training Course | Exam | Professional experience | MS audit/assessment experience | QMS project experience | Other requirements |
| PECB Certificate Holder in ISO 9001 Foundation | Complete the PECB ISO 9001 Foundation Training Course | Pass the PECB ISO 9001 Foundation exam | None | None | None | Signing the PECB Code of Ethics |
-
- PECB will provide over 200 pages of instructional materials containing explanations, guidance, and practical examples.
- We will issue an attestation of course completion worth 14 CPD (Continuing Professional Development) credits.
- In case of exam failure, you can retake the exam within 12 months for free.
Ft251,505.75 Ft603,278.46Price range: Ft251,505.75 through Ft603,278.46
Sale Discount
Up to 43%
Categories: ISO/IEC 42001 AI Management
Why Should You Attend?
Who Should Attend?
This training course is intended for:
Individuals with a background in auditing, whether internal or external, seeking to specialize in auditing AI management system Managers or consultants seeking to master the AI management system audit process Individuals responsible for maintaining conformity with the AI management system requirements in an organization Expert advisors in AI management Professionals involved in analyzing and understanding business requirements for AI implementation Individuals involved in the development and implementation of AI solutions and in designing the architecture of AI systemsLearning objectives
After completing this training course, you will be able to:
Explain the fundamental concepts and principles of an AI management system based on ISO/IEC 42001 Interpret the ISO/IEC 42001 requirements for an AI management system from the perspective of an auditor Evaluate the AI management system conformity to ISO/IEC 42001 requirements in accordance with the fundamental audit concepts and principles Plan, conduct, and close an ISO/IEC 42001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditingManage an ISO/IEC 42001 audit program
Educational approach
This training course:
Integrates essential theoretical principles, ISO/IEC 42001 requirements, and industry-leading practices employed in AI management system audits Enhances lecture sessions by illustrating concepts with practical examples derived from relevant case studies Facilitates preparation through essay-type exercises and multiple-choice quizzes, some of which are scenario-based designed to closely replicate the format of the certification examPrerequisites
The main requirement for participating in this training course is having a fundamental understanding of ISO/IEC 42001 and AI principles and concepts.Building Digital Trust through Responsible AI Audit
The ISO/IEC 42001 Lead Auditor training course significantly contributes to the creation of digital trust by ensuring that artificial intelligence systems are ethically and responsibly managed. By equipping participants with the skills to audit AI management systems, the training course helps organizations demonstrate their commitment to transparency, security, and accountability in AI usage. This enhances confidence among stakeholders, clients, and regulators, leading to the responsible and ethical deployment of AI technologies.The requirements for PECB ISO/IEC 42001 Auditor certifications are as follows:
| Credential | Exam | Professional experience | MS audit/assessment experience | Other requirements |
| PECB Certified ISO/IEC 42001 Provisional Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | None | None | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Two years: One year of work experience in AI | Audit activities: a total of 200 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Five years: Two years of work experience in AI | Audit activities: a total of 300 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Senior Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Ten years: Seven years of work experience in AI | Audit activities: a total of 1,000 hours | Signing the PECB Code of Ethics |
To be considered valid, the audit activities should follow best audit practices and include the following:
- Planning an audit
- Managing an audit program
- Drafting audit reports
- Drafting nonconformity reports
- Drafting audit working documents
- Reviewing and managing documented information related to the audit
- Conducting on-site audits
- Following up on nonconformities
- Leading an audit team
- Certification and examination fees are included in the price of the training course.
- Participants will be provided with the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.
- An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
- In case candidates fail the exam, they can retake it within 12 months following the initial attempt for free.
Who Should Attend?
This training course is intended for:
Individuals with a background in auditing, whether internal or external, seeking to specialize in auditing AI management system Managers or consultants seeking to master the AI management system audit process Individuals responsible for maintaining conformity with the AI management system requirements in an organization Expert advisors in AI management Professionals involved in analyzing and understanding business requirements for AI implementation Individuals involved in the development and implementation of AI solutions and in designing the architecture of AI systemsLearning objectives
After completing this training course, you will be able to:
Explain the fundamental concepts and principles of an AI management system based on ISO/IEC 42001 Interpret the ISO/IEC 42001 requirements for an AI management system from the perspective of an auditor Evaluate the AI management system conformity to ISO/IEC 42001 requirements in accordance with the fundamental audit concepts and principles Plan, conduct, and close an ISO/IEC 42001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditingManage an ISO/IEC 42001 audit program
Educational approach
This training course:
Integrates essential theoretical principles, ISO/IEC 42001 requirements, and industry-leading practices employed in AI management system audits Enhances lecture sessions by illustrating concepts with practical examples derived from relevant case studies Facilitates preparation through essay-type exercises and multiple-choice quizzes, some of which are scenario-based designed to closely replicate the format of the certification examPrerequisites
The main requirement for participating in this training course is having a fundamental understanding of ISO/IEC 42001 and AI principles and concepts.Building Digital Trust through Responsible AI Audit
The ISO/IEC 42001 Lead Auditor training course significantly contributes to the creation of digital trust by ensuring that artificial intelligence systems are ethically and responsibly managed. By equipping participants with the skills to audit AI management systems, the training course helps organizations demonstrate their commitment to transparency, security, and accountability in AI usage. This enhances confidence among stakeholders, clients, and regulators, leading to the responsible and ethical deployment of AI technologies.The “PECB Certified ISO/IEC 42001 Lead Implementer” exam meets all the PECB Examination and Certification Program (ECP) requirements. It covers the following competency domains:
| Credential | Exam | Professional experience | MS audit/assessment experience | Other requirements |
| PECB Certified ISO/IEC 42001 Provisional Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | None | None | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Two years: One year of work experience in AI | Audit activities: a total of 200 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Five years: Two years of work experience in AI | Audit activities: a total of 300 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Senior Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Ten years: Seven years of work experience in AI | Audit activities: a total of 1,000 hours | Signing the PECB Code of Ethics |
- Planning an audit
- Managing an audit program
- Drafting audit reports
- Drafting nonconformity reports
- Drafting audit working documents
- Reviewing and managing documented information related to the audit
- Conducting on-site audits
- Following up on nonconformities
- Leading an audit team
- Certification and examination fees are included in the price of the training course.
- Participants will be provided with the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.
- An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
- In case candidates fail the exam, they can retake it within 12 months following the initial attempt for free.
Ft385,306.81 Ft754,517.25Price range: Ft385,306.81 through Ft754,517.25
Sale Discount
Up to 43%
Categories: ISO/IEC 42001 AI Management
| Credential | Exam | Professional experience | MS audit/assessment experience | Other requirements |
| PECB Certified ISO/IEC 42001 Provisional Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | None | None | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Two years: One year of work experience in AI | Audit activities: a total of 200 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Five years: Two years of work experience in AI | Audit activities: a total of 300 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Senior Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Ten years: Seven years of work experience in AI | Audit activities: a total of 1,000 hours | Signing the PECB Code of Ethics |
- Planning an audit
- Managing an audit program
- Drafting audit reports
- Drafting nonconformity reports
- Drafting audit working documents
- Reviewing and managing documented information related to the audit
- Conducting on-site audits
- Following up on nonconformities
- Leading an audit team
- Certification and examination fees are included in the price of the training course.
- Participants will be provided with the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.
- An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
- In case candidates fail the exam, they can retake it within 12 months following the initial attempt for free.
| Credential | Exam | Professional experience | MS audit/assessment experience | Other requirements |
| PECB Certified ISO/IEC 42001 Provisional Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | None | None | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Two years: One year of work experience in AI | Audit activities: a total of 200 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Five years: Two years of work experience in AI | Audit activities: a total of 300 hours | Signing the PECB Code of Ethics |
| PECB Certified ISO/IEC 42001 Senior Lead Auditor | PECB Certified ISO/IEC 42001 Lead Auditor exam or equivalent | Ten years: Seven years of work experience in AI | Audit activities: a total of 1,000 hours | Signing the PECB Code of Ethics |
- Planning an audit
- Managing an audit program
- Drafting audit reports
- Drafting nonconformity reports
- Drafting audit working documents
- Reviewing and managing documented information related to the audit
- Conducting on-site audits
- Following up on nonconformities
- Leading an audit team
- Certification and examination fees are included in the price of the training course.
- Participants will be provided with the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.
- An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
- In case candidates fail the exam, they can retake it within 12 months following the initial attempt for free.
Ft385,306.81 Ft754,517.25Price range: Ft385,306.81 through Ft754,517.25
Sale Discount
Up to 43%
Categories: ISO/IEC 20000
Why should you attend?
The benefits of implementing a service management system (SMS) based on the requirements of ISO/IEC 20000-1 are manifold: the management system is based on ISO’s high-level structure (HLS) which allows an easier integration with existing management systems, the standard comprises practices proven to be useful in the service management industry, requirements stated in clauses 4–10 allow the organization to establish a structured approach to manage service provision activities and deliver value to its customers, the standard allows the organization to establish a baseline upon which it can improve in the future. The training course aims to provide an in-depth understanding of ISO/IEC 20000-1 requirements, as well as good practices and approaches used for the implementation and subsequent maintenance of the service management system. After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO/IEC 20000 Lead Implementer” credential. Internationally recognized, the “PECB Certified ISO/IEC 20000 Lead Implementer” certificate validates your professional capabilities and competence in implementing an SMS based on the requirements of ISO/IEC 20000-1.Who Should Attend
The ISO/IEC 20000 Lead Implementer training course is intended for:- Managers or consultants involved in and concerned with the implementation of a service management system in an organization
- Managers and employees seeking to help their organization meet the service requirements and deliver value
- Project managers, consultants, or expert advisers seeking to master the implementation of a service management system based on the requirements of ISO/IEC 20000-1
- Individuals responsible for maintaining conformity with the ISO/IEC 20000-1 requirements in an organization
- Members of an SMS implementation team
Learning Objectives
This training course enables you to:
- Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an SMS
- Acknowledge the correlation between ISO/IEC 20000-1, standards in the ISO/IEC 20000 series, and other ISO standards
- Gain the ability to interpret the requirements of ISO/IEC 20000-1 in the specific context of an organization
- Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an SMS
- Acquire the expertise to advise an organization on implementing SMS best practices
What is included in the PECB ISO/IEC 20000 Lead Implementer Course material
This training course is participant-centered and contains:- Theories, approaches, and good practices used in service management
- Lecture sessions, which are illustrated with examples and practical exercises based on a case study that include discussions
- Interactions were made between participants by means of questions and suggestions
PECB ISO/IEC 20000 Lead Implementer Exam Format
Exam Type: Essay Type & Open Book Number of Exam Questions: 12 Exam Duration in Hours: 3Prerequisites
The main requirements for participating in this training course are a basic knowledge of ISO management system standards, a general understanding of ISO/IEC 20000-1, and an awareness of the management system implementation principles. Download ISO-IEC 20000 Lead Implementer Candidate HandbookCourse Objective
Day 1: Introduction to ISO/IEC 20000 series and the initiation of an SMS Day 2: Implementation plan of an SMS Day 3: Implementation of an SMS Day 4: SMS monitoring, continual improvement, and preparation for the certification audit Day 5: Certification Exam
- Please note that all PECB certification activities must be completed within 12 months from the date of enrollment by A&T. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visit www.A&T.com to check availability. In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity. All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide. Read A&T PECB FAQs for more information.1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visit www.A&T.com to check availability. In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity. All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone preferences. A&T offers multiple batches of PECB live online training in different time zones, worldwide.4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide. Read A&T PECB FAQs for more information.Why should you attend?
The benefits of implementing a service management system (SMS) based on the requirements of ISO/IEC 20000-1 are manifold: the management system is based on ISO’s high-level structure (HLS) which allows an easier integration with existing management systems, the standard comprises practices proven to be useful in the service management industry, requirements stated in clauses 4–10 allow the organization to establish a structured approach to manage service provision activities and deliver value to its customers, the standard allows the organization to establish a baseline upon which it can improve in the future. The training course aims to provide an in-depth understanding of ISO/IEC 20000-1 requirements, as well as good practices and approaches used for the implementation and subsequent maintenance of the service management system. After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO/IEC 20000 Lead Implementer” credential. Internationally recognized, the “PECB Certified ISO/IEC 20000 Lead Implementer” certificate validates your professional capabilities and competence in implementing an SMS based on the requirements of ISO/IEC 20000-1.Who Should Attend
The ISO/IEC 20000 Lead Implementer training course is intended for:- Managers or consultants involved in and concerned with the implementation of a service management system in an organization
- Managers and employees seeking to help their organization meet the service requirements and deliver value
- Project managers, consultants, or expert advisers seeking to master the implementation of a service management system based on the requirements of ISO/IEC 20000-1
- Individuals responsible for maintaining conformity with the ISO/IEC 20000-1 requirements in an organization
- Members of an SMS implementation team
Learning Objectives
This training course enables you to:
- Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an SMS
- Acknowledge the correlation between ISO/IEC 20000-1, standards in the ISO/IEC 20000 series, and other ISO standards
- Gain the ability to interpret the requirements of ISO/IEC 20000-1 in the specific context of an organization
- Develop the necessary knowledge and expertise to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an SMS
- Acquire the expertise to advise an organization on implementing SMS best practices
What is included in the PECB ISO/IEC 20000 Lead Implementer Course material
This training course is participant-centered and contains:- Theories, approaches, and good practices used in service management
- Lecture sessions, which are illustrated with examples and practical exercises based on a case study that include discussions
- Interactions were made between participants by means of questions and suggestions
PECB ISO/IEC 20000 Lead Implementer Exam Format
Exam Type: Essay Type & Open Book Number of Exam Questions: 12 Exam Duration in Hours: 3Prerequisites
The main requirements for participating in this training course are a basic knowledge of ISO management system standards, a general understanding of ISO/IEC 20000-1, and an awareness of the management system implementation principles. Download ISO-IEC 20000 Lead Implementer Candidate HandbookCourse Objective
Day 1: Introduction to ISO/IEC 20000 series and the initiation of an SMS Day 2: Implementation plan of an SMS Day 3: Implementation of an SMS Day 4: SMS monitoring, continual improvement, and preparation for the certification audit Day 5: Certification Exam
- Please note that all PECB certification activities must be completed within 12 months from the date of enrollment by A&T. This includes (take the PECB exam (1st attempt), retake the exam (2nd attempt, if needed), apply for the PECB certificate, and be certified).
1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visit www.A&T.com to check availability. In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity. All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone. A&T offers multiple batches of PECB live online trainings in different time zones, worldwide.4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide. Read A&T PECB FAQs for more information.1. What is the difference between Self Study, eLearning, and live online classes in terms of content delivery and interaction for PECB Courses?
All PECB E-learning has videos developed by PECB North America, trainers, along with PDF courseware, + 2 attempts at the PECB Exam. Not all courses are available in e-learning format. Please visit www.A&T.com to check availability. In all PECB Self Study Courses, enrolled by A&T, gives candidates PDF courseware + 2 attempts at the PECB Exam with 1 year validity. All PECB Live online courses have delivery of training using Zoom or MS Teams, in interactive sessions by PECB-approved trainers. Enrolled candidates also have PDF courseware + 2 attempts at the PECB Exam. A&T keeps all virtual live online training batches of small size ( 1 to 5 ) candidates, unless it is a private corporate batch.2. Will the course material be provided as part of the program? If yes, could you specify whether it will be in digital or physical format?
All enrolled candidates will get access to the courseware from the PECB KATE app. Currently, PECB allows candidates to download PDF courseware. PECB reserves the right to change the delivery to a courseware format to only an online digital format, to avoid unauthorized distribution.3. What are the timings for the PECB live online training sessions, and is there any flexibility in scheduling?
Yes, you can select your preferred dates and preferences of time zone preferences. A&T offers multiple batches of PECB live online training in different time zones, worldwide.4. What payment methods do you accept? Are Bank Transfer transactions supported?
We accept payments by credit card and bank transfers in multiple currencies worldwide. Read A&T PECB FAQs for more information.Ft385,306.81 Ft754,517.25Price range: Ft385,306.81 through Ft754,517.25